About

With a foundation in hotels, I specialize in restorative hospitality – shaping guest experiences that feel rejuvenating while maximizing property profitability. My methodology is built on a diverse range of industry perspectives:

• Practical insight into guest flow, service delivery, and design from the front lines of the now named Fairmont Hotels & Resorts (Chateau Lake Louise and The Banff Springs Hotel) and the Pomeroy Kananaskis Mountain Lodge
• As an inspector for British Columbia’s tourism authority, I assessed over 125 hotels, motels, inns, and B&Bs 
• Collaborated with a wide variety of hotel brands facilitating dozens of seminars across multiple cities
• Honed hospitality skills through positions in cruise ship hotel operations, as a flight attendant, and with tour companies
• A deep library of personal research gathered through stays at 200+ lodgings worldwide and visits to many more

As a co-founder of a travel retail business and co-owner of two travel accessories brands, I bring a business owner’s perspective to the table, having managed everything from procurement, design and HR to branding, marketing, and online operations.  

My approach is informed by a diploma in interior design, degrees in Education and Japanese Studies, and professional training in sleep and health coaching as well as holistic nutrition. Drawing on my time living in Japan and experience styling commercial spaces, I bring a thoughtful, aesthetic, and guest-focused lens to every project.

I am also a published writer covering accommodation and wellness, with experience in web and product copywriting, travel, and employee resources, and I authored a travel tips pocket guide. An experienced presenter, I deliver engaging, informative sessions on accommodation, travel, and wellness.

Ready to elevate your guest experience and your bottom line? Reach out to explore how I can support you and your goals and your bottom line.

Based in Vancouver | Available across Canada